Refund policy

RETURN POLICY

Amanda Jean NYC prides itself on offering the highest quality merchandise and fulfilling customer orders accurately. If you are not fully satisfied with your purchase, simply return the unused item in its original condition within 7 days of receipt, and we will provide you with an online store credit, minus shipping costs.

Please note:

  • Refunds are not allowed.
  • Allowable return items are products that are damaged or defective. Allowable returned items will only be given an online store credit, no exceptions.

ALL SALE ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES, NO EXCEPTIONS.

Do not ship back any sale or "FINAL SALE" merchandise, as you will not be given a store credit nor will it be shipped back to you. Regular merchandise received after 7 days will also not be given a store credit or be shipped back to you.

Should you notice a shipping error, you must notify customer service within 48 hours of receipt of the shipment. Shipping errors received after the 7 days of receipt will be subject to a 20% restocking fee. Shipping errors received after 7 days will not be accepted back.

A shipping fee of $15.00 will be charged for exchanges. The original shipping fee will be deducted from the store credit for any order, and orders that originally shipped for free will be charged as well: $15.00 for U.S. orders. Returns will be processed within 5-7 business days.

Returns must be in original condition with all the original packaging, including the original invoice. AmandaJeanNYC.com will not accept any item returned with obvious signs of wear or with any of the original tags removed. Upon receipt of returned goods, Amanda Jean NYC reserves the right to deny a refund if the merchandise does not meet return policy requirements.

We reserve the right to refuse service to anyone.

RETURN INSTRUCTIONS

Please be sure to include your order number and name on the outside of your return. The order number can be found in the email confirmation of your order or by logging into your account.

We strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit.

Return Address: Amanda Jean NYC
12 shallowbrook road Morganville NJ 07751